Approval from email

[pramn]

Team , 

one of requester raised a concern, whenever he tries to approve any RITM from email 

he is not able to approve the link is connecting with some other catalog page

How do i fix this ?  where to go and what to check , can someone please guide me ?

[Deepak Negi]

Hi

Please check the Notification sent in "sys_email" table and find out this email, then check the notification record which was used.

Check the Notification content and any email scripts