approve and reject button is not visible in the workspace

chandan86patra
Tera Contributor

‎09-23-2024 07:55 PM

Hi All,

 

approve and reject button is not visible in the workspace while taking the ticket in the PDI workspace.

Can anyone help me 

 

chandan86patra_0-1727146541068.png

Thanks ,

Chandan 

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2 REPLIES 2

pradeep_45
Tera Contributor

‎09-23-2024 08:29 PM

Hi @chandan86patra ,

 

Whenever the live chat has initiated to proceed further you can see the approve or reject button, If I'm not wrong. Can you try rasing a live chat discussion?

 

 

Please hit helpful and accept the solution if that helps.

 

Thanks,

Pradeep

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Pradeep Thipani
Mega Sage

‎09-23-2024 08:46 PM

Hi @chandan86patra ,

 

Whenever live chat is initiated from the portal to proceed further you can see approve or reject buttons. for existing records, you can't see the buttons as per my understanding. Can you check by raising a new live chat? Feel free to let me know if you have any questions.

 

Please mark help and accept the solution if that helps.

 

 

Thanks,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep
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