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list collector options are not visible to end users.

 I am trying to create a service catalog in which I have created list collector variable options which are not visible to end users, so is there any  other variable  option is available to select multiple options in service catalog. 

Suchi_J by Tera Contributor
  • 1013 Views
  • 3 replies
  • 2 helpfuls

catalog item

I have a catalog variable 'Expiration Date' which is a date variable and have another variable 'Is the exemption related to' which has 3 values a, b and c. Now the requirement is, if the value of the variable 'Is the exemption related to' is a then t...

abhisek by Tera Contributor
  • 276 Views
  • 2 replies
  • 0 helpfuls

Resolved! Flow Designer

can anyone help me with this When I click on the Flow Context in the RITM form, I cannot view the flow execution details. Instead, it redirects me to this page. Could someone guide me on how to check the execution details?

Rishabh_N by Tera Contributor
  • 465 Views
  • 2 replies
  • 2 helpfuls

Make catalog item mandatory in an Order Guide

Hi all, I have a requirement to make catalog item mandatory in an order guide based on condition. In choose options there are few catalog items that I need to make mandatory based on field condition.Can anyone provide me the solution to achieve it.Th...

CDJ by Tera Contributor
  • 414 Views
  • 3 replies
  • 0 helpfuls

RITM

Hi I have created a record producer. I want whenever I submit a request from portal. A RITM is attached to my request form. How to configure it?Thanks in advance.

Gaurav69 by Tera Contributor
  • 316 Views
  • 2 replies
  • 0 helpfuls

Contexual action in VA

Hi,VA  will perform actions like end chat / connect with live agent based on user commands inbetween any topic conversations. The commands/ specified keywords were described in  Contextual Actions [sys_cs_contextual_action] table. My question here is...

Ragavi by Tera Contributor
  • 309 Views
  • 1 replies
  • 0 helpfuls

Email SNOW report to users in email field

Hi Team, I have a SNOW report which needs to be emailed to specific users based on the email listed in the email field of the report. Can someone guide me on to get it done ? Venkat.

VenkatU by Tera Contributor
  • 473 Views
  • 2 replies
  • 0 helpfuls