Archiving extended tables data: System Behavior

madhuv
Tera Contributor

Hi, 

 

We have a custom table which is extended basically from Task table. Lets call its as a Table A.

 

There are other 3 tables, which are extended from Table A. Lets call them as B,C and D.

 

If we open table A list, we can see table B,C and data. Clicking on the record of B from the list view of A , takes us to the B table with details. Similarly for C and D.

 

Now, we have set up a archive rule on Table A , this one archival rule archives the data of B, C and D as well (that's absolutely fine).

 

But, as we were able to see the data of B,C and D in list of view of A centralized way, the archived table A don't display archived records of B,C, and D. [I guess archive tables are standalone table and might not have hierarchy like original way].

 

Please tell me is the expected behaviour and if customer wants to see it in centralized way any options we have?

 

 

 

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @madhuv,

Please refer to the link below:
https://www.servicenow.com/community/sysadmin-forum/archiving-extended-tables-system-behaviour/m-p/3...

 


If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik