Are OAuth token generation transaction counted towards API volume and chargable?

[Runjay Patel · Accepted solution]

Hi @varunkumar11863 ,

Yes, OAuth token generation transactions are typically counted towards the API volume in ServiceNow and are chargeable, depending on your subscription and licensing agreement.

Best Practices to Optimize Usage:

• Token Reuse: If possible, reuse tokens instead of generating a new one for every API call.
• Token Lifespan: Adjust the token expiration time to a longer duration (if security policies allow) to reduce the frequency of token generation.
• Monitor API Usage: Use the System Logs > Transactions module or create a custom report to track API usage and identify areas for optimization.

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Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
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[varunkumar11863]

Thanks @Runjay Patel, eventually it depends upon license agreement with SN.