What is the use of impact and urgency within CM while we have the risk assessment questions are covering the impact and urgency, and if i have to have all of the 3 factors how to use them to calculate the Change priority?
Hello, I wanted to cancel RITM, its workflow and associated approvals and tasks using script at backend. Please help me with this. Regards,Prashanthi Sathri
Please ignore this I have a on submit client script as below If location ='s X > it makes the additional field mandatory and adds a field message.But, is it possible to do the reverse? It is achievable by a client script but not through a UI ...
Hi Guys! I'm trying to set up an order guide accesible from the core UI from service catalog. However I'm not able to enable the add to cart button. I added the catalog items to the order guide( 3 step). When I get to the catalog items selection they...
I have created a look up select box variable having the reference qualifier condition as below and its not working as expected. Could you help on this javascript:"u_definition.u_taskSTARTSWITHRequest for-"+current.variable.category u_defini...
Is it possible to call script include Choice input?I have a script include that returns an object and this is how I call it in the script inside the Dynamic Choice input. Now I already have tested my script include in the background script and it's w...
is it possible to get vouchers freely to clear the CSA exam
I've been asked to set up a self-configure bot instead of using the Now Virtual Agent, but I can't seem to find much information on the topic. The instructions I've found are quite vague, and I'm wondering if anyone has done this before and could sha...
Folks , How do i check if any serviceNow discovery agents running on our Infra and app estate?
I'm looking through the activity config for Employee Center and I can't figure out where the card layout on primary items comes from. In my instance there's no buttons to approve or reject directly from this widget:
hello teamin ritm page when change request state is closed in ritm form one field like ritm1 need to visible.
Hello Teamsys_user table have some uers who has two profile with same name one with normal user id like 123xxx and other profile is with hyphen userid like aba-234 user are login servicenow with normal user id .in a catalouge item one varible need to...
Hello,i have a problem in all of my instances.playbook just randomly stops. It does not get triggered. we can have hundreds or thousands of playbook executions but then i randomly stops executing. when we inactivate then activate the playbook it star...
Hello Dear community, I'm facing a challenge in inserting a record in global(default) scoped table. Here is my flow, where I felt stuck, I'm making a call to third party application through REST call and need to log the response in the global scoped ...
