As an end user how can I access my closed requirement items?

Tippireddy Venk
Tera Contributor

‎12-04-2023 12:21 AM

If I'm an end user,

I want to access my all requested items instead of opened items. what should I do?

Is there any chance to get my closed requested items in ServiceNow.

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2 REPLIES 2

Danish Bhairag2
Tera Sage
Tera Sage

‎12-04-2023 12:58 AM

Hi @Tippireddy Venk ,

 

OOTB in sp Portal we have the request option in the Header menu there we can see the option for Open n closed request. Please see below image FYR.

 

DanishBhairag2_0-1701680287750.png

 

Thanks,

Danish

 

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Danish Bhairag2
Tera Sage
Tera Sage

‎12-04-2023 12:59 AM

@Tippireddy Venk ,

 

Not sure if you have some custom portal created but u can create a similar Header menu for custom portal as well. U can just insert & stay for that menu record.

 

Thanks,

Danish

 

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