Assign Variables in Topics then pass to Topic Block

thalder
Tera Contributor

I wanted to assign the priority and eventually the assignment group and category in the Topic then pass it to the Topic block for ticket creation.  Do I assign it via the Script variable on the left?    The second screen shows where I added the variable priority.

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1 REPLY 1

thalder
Tera Contributor

Or is this the wrong place to assign the priority?