atf outbound email validation

Pradip32
Tera Contributor

Hi 

I want test notification which is sending to assignment group members of incident after incident has been assign to the group.  try to validate it using "Validate that an email was generated by notification" test step but it is failing every time.

 

 

Pradip32_0-1734532235698.pngPradip32_1-1734532273611.png

Am I making any mistake while validating it ?

 

 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Pradip32 

check this link

ATF "Validate Outbound Email Generated by Notification" step failing randomly

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

mariamacip
Tera Contributor

Hello @Ankur Bawiskar ,

 

How can I validate that the email was sent to the members of the assignment group of the record created? Which validation and how I need to add them?

 

Thanks