Hi team,I need to use a workflow to send email alerts if there are only 30 and 60 minutes left for the Change Planned End Date yet the ticket State is not in Review, Close or Cancel.But the issue I'm having is even if there is 4 hours before the plan...
Hello all,I have a requirement that I want to apply some CSS on workspace homepage without modifying the OOTB workspaces. So I thought of adding a global client script, which is working fine on all forms even in workspace as well but not working on W...
Hi all, Wondered if you might be able to help me please... I have created a dashboard for reporting on the success of our NLU Model.I am using the 'Open NLU Predict Intent Feedback' table.The Virtual Agent Insight Dashboard uses this table to show Co...
Hello, Please assist on below error.Error: S,Detail: Unexpected token: S : while executing Rest API GET method using action in flow designer. Below is the script step (function execute(inputs, outputs) { inputs = new AnsibleUtils().trimStringInput...
HI Team, We would like to change the message "File Upload Failed" when the agent tries to upload a file over the maximum limit in virtual agent.Can anyone help me change this message? Just so you know, this message is not available as part of System ...
opend_at date change function onSubmit() { if (g_form.getValue('category' == '')) { g_form.showFieldMsg('category', 'category is require', 'error'); return false; } else { g_form.setValue('caller_id', g_user.userID); ale...
Hi all,I'm trying to get a variable to auto populate, with free text, dependent on the answers from previous questions. Getting the auto populate is easy enough using a UI policy. However I want to be able to add multiple, but it just over rides them...
Hi Team, For Change we have OOB Flow designer which adds approval in Approvers and Group Appoval. Here i have to show only Group Approval and remove Approvers Tab from change request. OOB Flow designer checks if Approves are approved then move forwar...
I need to add an example text on the description field of idea portal. Normally we do it with the placeholder attribute in the input tag but the code looks like <label for="description" class="field-label description" title="{{::data.formModel._fiel...
Hello Team, I have a requirement to have a "single line text field" in catalog form for date in which we have to enter Date in certain format(MM-DD-YYYY). There has to be an error message if the users are entering the date in different format. Please...
Hi Community,We have set the RITM stage to "Approval Rejected" and state to " closed incomplete". but, the REQ is still open. How do i make the REQ state should not be in open state. Please find the attached flow condition here.
Hi, I' newer in servicenow and i'm doing the learning phase.on the first chapter, we explain how to access to service portal in adding "sp" at the end link and on the second chapter, we ask me to access to service portal with all menubut, i don't fin...
Good afternoon,We have set up integration with JIRA Cloud to JIRA Cloud and I followed all the instructions to setup authentication via OAuth2.0 and succeeded in getting my OAuth token from JIRA. So far so good. However, all the actions from the JIRA...
I have been asked to find information about LDAP integration in ServiceNow and I have find that it is recommended to set a MID Server and let that MID Server to communicate with the Active Directory via LDAP. I can understand it, but I cannot figure ...
Hello,Is it possible to highlight required text in email notification?