Autopopulate Application Owner Name with Service Owner in Catalog Item

[Harsha34]

Hi,

I have two variables in catalog item, one is Application Name that is reference to CMDB CI Service table, another variable is Application Owner Name which is single line text read only that should autopopulate with Service Owner once Application Name is selected. I have used dependent question as Application Name and in dot walk -> Service Owner , but I am getting sys id of the user through this and not the name.

Below screenshots for reference.

Please suggest how can I get the display value instead of sys id using autopopulate feature.

Thanks,

[Harsha34]

Hi Kalyani,

I tried this and it worked, thanks alot !!

Thanks,

Harsha