Best way ServiceNow runs Automation to add user from catalog item request to Azure Group?
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12-17-2024 02:27 AM - edited 12-17-2024 02:32 AM
Best way ServiceNow runs Automation to add user from catalog item request to Azure Group?
User enters justification for the need of the Azure Role in catalog Item.
ServiceNow creates a Task and should run Automation to add user from catalog item request to Azure Group.
If Access Request Is Temporary? --> ServiceNow creates revalidation task based on duration requested.
If Access Request Is NOT Temporary? -->ServiceNow sends completed notice to requestor. Close the ticket.
Should I use Powershell, Mid Server or REST API.
Which would be the best way to configure the above requirement?.
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12-17-2024 02:42 AM
This completely depends on what you already have. Is this the first integration between Azure and ServiceNow? If not, can you leverage the existing one? If so, are you expecting more use cases where the integration needs to be used?
Are you already utilizing integration hub?
It really can be done in lots of ways, but it is depending on your current setup and what you expect in the (near) future, to ensure it works now and then.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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12-18-2024 09:15 AM - edited 12-18-2024 09:27 AM
We already have setup of Azure AD with SSO on ServiceNow.
Please let us know the best way to perform ServiceNow Azure Integration so that
We can submit request in ServiceNow and add roles in Azure Entra
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12-18-2024 11:15 PM
Hi Mark,
Can we use Service Graph Connector for the same.
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01-09-2025 10:26 AM
How can we use Integration Hub to connect with Azure