Can somebody please share me virtual Agent Original Audio file ?

Shivalika
Mega Sage

Hello Team, 

 

If anybody is using virtual agent or has it in PDI also, can you please go to - "db_audio" table and share me the audio file named "sn_va_web_client_alert" mp3 or ogg file

 

I think the old file is mistakenly lost or misplaced. And now irritating sound is coming from VA. Please share if anybody has access. 

 

Regards, 

Shivalika

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Shivalika 

see if the attached file helps

I included zip as it didn't allow me to upload mp3 file

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Shivalika 

see if the attached file helps

I included zip as it didn't allow me to upload mp3 file

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yepp That's the audio file. 

 

Thanks !!