Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to make related list visible if no record is added to that related list on Incident form.

spartanwar1
Kilo Contributor

Hello all,

 

I want to make the 'Attached Knowledge' and 'Incident Task' related lists available on the incident form when I create a new incident record. These related lists become visible only after I add a knowledge article or create a new incident task for this Incident.

spartanwar1_0-1745482144445.png

 

0 REPLIES 0