Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Datalookup definiton

Hi I have created a data lookup definition where i have to populate the watchlist and worknotes list .For this i have created matcher table 'watchlist_worknoteslist' and added fields like category ,subcategory, watchlist and worknotes list . Here if ...

"Insufficient privileges" error on now mobile app.

A couple of users are getting the "Insufficient Privileges" error when creating a couple of records in a row in the now mobile app. This happens in production environment and it is difficult to test and probably reproduce and trace the problem on pro...

ElvinSalim by Tera Contributor
  • 371 Views
  • 1 replies
  • 1 helpfuls

Rate Card Creation Per Hour

Hi All,We have a requirement to create Rate Card "Per Hour". Scenario is, user working out of business hours will attract a charge multiplier of 1.5 times and any Sunday or Holiday work will attract a charge multiplier of 2 times. We have field "Inte...