Can we populate Hint dynamically for a field in ServiceNow when we hover mouse over the field?

kBahu · ‎12-20-2024

Need to populate Hint dynamically for a field in ServiceNow when we hover mouse over the field, any suggestions would be helpful.

Thanks.

kBahu · ‎12-24-2024

For everyone who wants to refer, below worked in scoped application

g_form.getControl('assigned_to').title = 'Test';

so looks like ''gel'' or ''document.getElementById()'' doesn't work in scoped app but ''g_form.getControl()'' works fine.

View solution in original post

Community Alums · ‎12-20-2024

Hi @kBahu ,

please go with the following links. there are some workaround:

https://community.servicenow.com/community?id=community_question&sys_id=a044cb29dbd8dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=e8e14ba9db98dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=095f8fe1dbdcdbc01dcaf3231f96...

Musab Rasheed · ‎12-20-2024

You can try with DOM manipulation solution but ServiceNow doesn't recommend doing it. Please inform client saying its a limitation with ServiceNow

Please hit like and mark my response as correct if that helps
Regards,
Musab

Runjay Patel · ‎12-20-2024

Hi @kBahu ,

You can write below in your client script.

document.getElementById("label.incident.assignment_group").title ="test";

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kBahu · ‎12-23-2024

Hi @Runjay Patel - I am working in a scoped application and using onLoad Client script, but it is not working for me