Cannot edit in read-only editor - What is this?
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11-11-2025 09:21 AM
Hello guys, maybe you could help out on this!
I have a BUSINESS RULE created in ServiceNow platforma that I could edit freely, but, since my instance its upgraded to Zurich I cannot edit this file, anymore.
Why is this happening? Is there need for a new role in this instance? I have a admin role already.
Thanks in advance!
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2 weeks ago
This resolved my issue
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2 weeks ago
- Look for roles like
script_admin
- or similar that may have been introduced in Zurich. Your system administrator (or you, if you manage roles) will need to assign these to accounts that require scripting access.
- In Zurich, platform owners can configure who has scripting rights. This is usually done through the System Security → Roles module.
- If your Business Rule belongs to a scoped application, you may need developer rights specific to that scope.
Next Steps
- Confirm with your system’s role configuration whether a new scripting-specific role exists.
- If you’re the platform owner, you can re-enable scripting access for admins by following Zurich’s governance guidelines.
