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Cannot edit in read-only editor - What is this?

brunobandeiraro
Tera Contributor

Hello guys, maybe you could help out on this!

 

I have a BUSINESS RULE created in ServiceNow platforma that I could edit freely, but, since my instance its upgraded to Zurich I cannot edit this file, anymore.

 

Why is this happening? Is there need for a new role in this instance? I have a admin role already.

 

Thanks in advance!

11 REPLIES 11

This resolved my issue

 

chipillasra
Tera Contributor

 

 

      Look for roles like

script_admin

    or similar that may have been introduced in Zurich. Your system administrator (or you, if you manage roles) will need to assign these to accounts that require scripting access.
  •  In Zurich, platform owners can configure who has scripting rights. This is usually done through the System Security → Roles module.
  •  If your Business Rule belongs to a scoped application, you may need developer rights specific to that scope.

Next Steps

  • Confirm with your system’s role configuration whether a new scripting-specific role exists.
  • If you’re the platform owner, you can re-enable scripting access for admins by following Zurich’s governance guidelines.