Cannot edit script ChangeSuccessScoreUtils which is designed to customize

SChu
Tera Contributor

7 hours ago

Hi,

We have enabled Change Success Score feature for assignment groups and noticed that the interactive filter to show based on the assignment group is not working so I would like to override

sn_chg_score.ChangeSuccessScoreUtils method getDashboardURL to redirect to a custom dashboard so I can customize and fix the interactive filter. Any suggestions is much appreciated.
 
Thanks,
Sushma
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Tanushree Maiti
Kilo Patron

3m ago

Refer this Links , if it helps.

 

SN Doc: Add an interactive filter widget to a responsive dashboard 

Interactive filtering for Assignment Group 

KB0817983 Interactive filter is not working as expected 

Using Interactive Filters on ServiceNow Homepages and Dashboards 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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