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Catalog item description should be mapped to Service request description

SM123
Tera Expert

‎04-22-2024 09:06 AM

Hello ,

When i order a Catalog item it's description should be auto populated to Service request description. could anyone give me the script to achieve this?  

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MohammadRaH
Tera Contributor

‎03-07-2025 12:36 AM

Please find the relevant solution here: Solved: Re: how to map the description mentioned in catalo... - ServiceNow Community

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