Catalog items accessible to external users
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‎01-13-2025 07:59 PM
I want 2 catalog items available to users without logging in ie external users. I have SSO enabled for the instance. IS there a way to set up for any non ServiceNow users to access these. We are not on Portal yet and using service management .
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‎01-13-2025 08:42 PM
Hi @samadam ,
Check this article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0728420
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Runjay Patel - ServiceNow Solution Architect
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‎01-13-2025 08:43 PM
check these links
Unauthenticated users cannot submit catalog items on Service Portal
How to make catalog item public ?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
