Resolved! CAD , ITSM CIS Exam course details
Hi All, I need the course details or info for CAD and ITSM CIS in ServiceNow learning. Thank you in advance. Regards,Abhilasha G T
Forum Posts
Create multiple RITM based on data in MRVS using Flow Designer
Hi, has anyone worked on creating multiple RITMs based on data from MRVS using Flow Designer & not via Workflow. I have tried to create record & also Submit Catalog which haven't been quite fruitful as expected. The ask is as below. Thanks in advance...
Importing Assets and cmdb Product Models automatically getting created
I am working on a development instance in Xanadu and trying to import Assets, to create Assets and cmdb items. From documentation it tells me that it does not auto create models, however, when I import my assets, it automatically creates product mod...
Predictive Intelligence Similarity Framework/Solution
I want to find Duplicate/Similar Incident from all open (i.e. Active = True) incidents. I've created a Similarity Definition.I've attached a screenshot also. I've set the threshold Value at 75.Now I want, if I raise a incident, it would check and ana...
Duplicate email send to the user
There is two same email send at same time to the user. I have checked BR and I have checked notifications as well. Is there anything else which can be done in order to find the bug.
Resolved! insert approval record
if (approvers1.length > 0) { var gr1 = new GlideRecord('sysapproval_approver'); for (var j = 0; j < approvers1.length; j++) { gs.info("Approval 1-"+approvers1); gr1.initialize(); gr1.sysapproval = curren...
Resolved! BCM Workspace
Hi, There. How can we edit the BCM WORKSPACE.?Thanks in advance.
Validation Regex for Numbers and as well allows decimal values ?
Hi, I have a requirement to create a new regex validation for catalog variable or modify the OOTB "Number" to allow the decimal value also.Need assistance to create a regex validation for number as well as decimal valuesThanks in Advance
Resolved! Mapping the record producer values t a payroll case
I have two fileds in the record producer1.HR representative------>reference value2.Watch list--------->list collector. both of them are variable set values hence mapping cannot be done directly and hence I have to use script.In the backend where the ...
advanced reference qualifier on a reference field?
Is this possible? I am not sure how to go about what I'm trying to do. I want to create a refence field that has only specific choices but I need that choice list to be dynamic based on a "Where something in (select something from other table)" Is th...
How to display the sum of hours of each incident
Hello,I want to display the sum of hours of each incident since opened to closed but my score won't appear.
Auto-populate assignment groups in the recent selections of the logged-in user
Hi ,I've logged in to the system and I'm creating an incident record. If I click on the assignment group , I want the assignment groups in which the logged-in user is a member to be listed in the recent selections. I will attach the screenshot here. ...
Resolved! Access Dom in email script
Namaste!i was working on an email notification in which i want is that i have two anchor tags one for approve and one for reject i want is that when i click on buttons the requested record gets approved or reject so can anyone tell me how can i use o...
Resolved! Re: Custom Global Tables
I have a requirement that would require a custom table for use in catalog items. The table will store metadata used to drive workflow based on training requirements, owner name for varying rooms, sites across their enterprise. I know it is frowned ...
Error while loading the legal portal. " ErrorServer JavaScript error undefined is not a function."
While loading the legal portal I received the below error messagesError Server JavaScript error undefined is not a function.Line number 11 (sys_script_include.94d06ee7db3b04509dd29207db961953.script)Error Failing widget: 'Relevant for you' (6cc836d0d...