ATF - Unable to click a button
Hi , I want to upload data using "Choose File" option , how can we achieve this using atf . Thanks,Tiasha
Forum Posts
AetCatalogTaskHelper Undefined,May be missing global qualifier
Hi, I have a scriptinclude AetCatalogTaskHelper, one of my catalog item has referenced to this script include in Global scope,But catalog item is in another scope. Below is the code for script include:var AetCatalogTaskHelper = class.create();AetCata...
Notification to be send based on catalog item date field
Hi folks,I have a field in my catalog item 'return date'. If return date is 1 day before i need to send a notification and 1 day after need to send one more notification. Can anyone help me on this as i am not aware about it with steps and sample sol...
Want to create a Virtual agent welcome message and attach a url in the message
Hi All, Want to create a Virtual agent welcome message and attach a url in the message could anyone pls help me i tried by creating system properties but no luck.
Make additional comment field read only in portal when state is resolved.
Make additional comment field read only in portal when state is resolved.we can achieve this by using clone the existing widget with new widget. Please help me to solve this issue.
Resolved! The button should be able to show the popup with phone number of the incident's caller
Hi Team, I have a requirement that there should be one button in Service Operation Workspace - incident form. When the user clicks the button there should be popup with caller's phone number. It should be clickable. Any help would be appreciated & h...
Quesion in Business rule
Hello, How to lock the user Account using business rule script, kinldy Advise. ThanksSrini
SCTASK Getting created without a Parent tikcet (RITM)
Hello Everyone, Facing an unusual issue, SCTASKs are being automatically created by the system without any associated RITM. After validating all the workflows designed for the catalog item, everything appears to be functioning correctly. However, SC...
Resolved! I have a requirement like if existing end date is auto populated based on the Gid selection,I need t
I have a requirement like if existing end date is auto populated based on the Gid selection, I need to add 1 day to the existing end date and populate that date in New field called New start date.Please suggest thanks in advance.
Servicenow VA search knowledge base topic is not showing KB results instead it is switching to other
Hi All, Servicenow VA search knowledge base topic is not showing KB results instead it is switching to other topic, is there any way I can show only knowledge articles. Thanks inadvance,Sailaja
Hide escalte button until SLA breach for incidents or SR
We need to hide a eacalte button on a form until the SLA is breaching.What condition can i use on the Escalate UI action.
Resolved! Adding SN Virtual Agent Topics to MS Teams
Hello All,We have successfully completed the ServiceNow Virtual Agent integration with MS Teams, and it is working fine. Now, we need to include the SN Virtual Agent topics in MS Teams. Could you please advise on how we can achieve this?Any help woul...
Resolved! Return a JSON string in a form drop-down
I have an SI to populate a JSON string in a drop-down. However, I am unsure where and how to code the input for the variable string. SIvar Test = Class.create(); Test.prototype = Object.extendsObject(AbstractAjaxProcessor, { CourseUtils: function...
