Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Inbound email action - Fetch data from html table

Hi All,I have to create incident and need to fetch the data from table to fill in the incident description field. Can someone help me with the code to create inbound email action. Sample data: SiteCitySTZipProvider Name      6C04HagerstownMD217AT&T11...

Anoja by Mega Sage
  • 483 Views
  • 1 replies
  • 1 helpfuls

Unable to fetch email template

I am facing an issue with email template, I am able to open the email outlook draft but the email template content is not fetched and returns null. I have set it up as when a user clicks on a button it triggers a function which calls the correct emai...

Status change

Hello, I am new here at ServiceNow and have a question hoping for your help.I am currently creating an application that can be used to enter metadata for contracts.After entering and saving the data of a contract, I would like to have the possibility...