Change approval link request giving 403: Access Forbidden error message through email notification.
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08-09-2024 10:24 AM
Hello Community,
I used OOB feature ${URI_REF} to generate change request link in approval email notification.
1. When i open the link directly via email it is showing "403:Access Forbidden" error. But
2. If i open my service now instance and open the link via email, it is showing approval page in service now.
I am not sure why approval page not opening theough email link.
Approval always needs to open SN Instance and opening Approval link via email notification.
Please suggest me, If i miss anything here.
Thank you
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08-09-2024 02:01 PM
When i Click the approval link via email it should display my organizational Servicenow login screen.
Right now it showing 403 error.
But when i login into Servicenow and click the link again, it is showing change request approval page.