Change model ACL and User Criteria

Amit Tiwari2
Tera Contributor

Change model has write roles AND can read defined, which user has the ability to modify the change model record

1. user with itil admin role

2.user with sn change write role

3. User with Write role OR that match the can write user criteria

4. User with Write role AND that match the can write user criteria

5. User with admin role

 

Please suggest which 2 option is correct

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@Amit Tiwari2 

 

Here are the answers

4. User with Write role AND that match the can write user criteria

5. User with admin role

 

Reference: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/change-management...

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/change-management...

 

Hope this helps.

@Amit Tiwari2 Please mark the response as an accepted solution if it managed to answer your question.