Change - Normal - Assess flow deactivated

[Ballela Siva Te]

Hi Team,

I have deactivated Change - Normal - Assess OOB flow, How can I activate it again. The system is not allowing me to activate the flow.

What is the work around 

Regards

B Siva Teja

[Runjay Patel]

Hi @Ballela Siva Te ,

Hey! I have found one work around that may help you in this situation.

In a PDI (or another instance that may have that flow active), verify that the flow exists and is active on the sys_hub_flow table. Once verified, add the "Add to Update set" utility to your instance

Once you have that utility committed to your PDI. go to the sys_hub_flow table again and search for that flow.

Select the check box and on the "actions on selected row" drop down select "add to update set"

Then complete the update set. Export it. And import it into your instance that has the broken flow. Commit the update set with the update flow and it should reactivate the flow.

I hope this maybe helps a little bit.

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Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Runjay Patel]

Hi @Ballela Siva Te ,

If this didnt work then one more alternative is to make copy of it and use.

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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