Hi Community,
We are facing an issue with the Change Password functionality in our ServiceNow Australia instance.
All users receive the error "Change password is not configured in your environment, contact service desk for assistance."
We have verified that the Default Self Service password reset process is active, password change is enabled, and the Local ServiceNow Instance credential store is configured correctly.
We also confirmed that the process-to-credential store mapping exists.
Could anyone please suggest what additional configuration we should check?
Thanks.
