Change request approval link in notification is not not working.

Kanna12
Tera Expert

Hello Commmunity,

 

I added change request approval link "${URI+&sysparm_record_target=sysapproval_approver}" in email notification to approve the request.

When I click the link through email notification, it is throuwing Access Gate way error.

Sarsija_0-1723243428570.png

I tried same code in my personal instance. It is working as expected. I am not sure why it is not working in my instace.

 

Can any one help on this.

 

1 REPLY 1

Dnyaneshwaree
Mega Sage

Hello @Kanna12,

Verify the security settings or ACLs and URL configurations.

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru