change

garimakharb
Giga Guru

When is a change task for Post Implementation Review created for an unauthorized change?
A. When the c hange request moves to Close
B. When a change manager accepts the change
C. When the change request moves to a state of Review
D. When the change request moves to a state of Assess

3 REPLIES 3

RaghavSh
Kilo Patron

I believe the answer to this should be C


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

Yeah but I am unsure in A and B because I think For unauthorized changes, ServiceNow automatically creates a Post Implementation Review (PIR) change task at the closure stage.

I believe we should check docs if there is some confusion :

https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/change-management/c... 


Raghav
MVP 2023
LinkedIn