Changing the type of a topic to topic block
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12-07-2023 02:07 AM
Hello,
Could someone let me know if there will be any change in the functionality of a topic if the type of the topic is changed from topic to 'topic block'.
Eg:- Let's say there is a topic named 'Live Agent Support' and if I change its type to 'topic block' then will it affect any of its functionality wherever that 'Live Agent Support' topic is called in other topics?
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12-07-2023 04:22 AM
Hi,
The main difference is:
Topic blocks can be used in topic but Topic cannot be used in Topic blocks.
In this scenerio: There wont be any functionality change
Eg:- Let's say there is a topic named 'Live Agent Support' and if I change its type to 'topic block' then will it affect any of its functionality wherever that 'Live Agent Support' topic is called in other topics
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