Changing the type of a topic to topic block

nasreen7
Tera Contributor

Hello,

 

Could someone let me know if there will be any change in the functionality of a topic if the type of the topic is changed from topic to 'topic block'.

Eg:- Let's say there is a topic named 'Live Agent Support' and if I change its type to 'topic block' then will it affect any of its functionality wherever that 'Live Agent Support' topic is called in other topics?

1 REPLY 1

pooja_m
Mega Guru

Hi,

 

The main difference is:

Topic blocks can be used in topic but Topic cannot be used in Topic blocks. 

 

In this scenerio: There wont be any functionality change

Eg:- Let's say there is a topic named 'Live Agent Support' and if I change its type to 'topic block' then will it affect any of its functionality wherever that 'Live Agent Support' topic is called in other topics

 

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