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Clarification on ITSM Pro vs ITSM Pro Plus Licensing and Feature Inheritance

ShrutiD30485653
Tera Contributor
I am trying to understand the licensing and feature differences between ITSM Pro and ITSM Pro Plus (Now Assist).

My questions are:

  1. What are the key differences between ITSM Pro and ITSM Pro Plus from a licensing and feature perspective?
  2. If a user is licensed for ITSM Pro Plus, does that automatically include all capabilities available in ITSM Pro?
  3. Or are there any ITSM Pro features that require a separate entitlement even when ITSM Pro Plus is licensed?
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