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Clickable Link in Email?

Hafila Hatta
Tera Guru

hi. is it possible for user to click a button (YES/NO) from an email, then this value is being sent into RITM or ESC?

 

thanks.

5 REPLIES 5

@Hafila Hatta 

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Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader