code transfer

[Shaik Imran]

<table style="width: 100%; border-collapse: collapse; font-family: Arial, sans-serif; border: 1px solid rgb(136, 136, 140);">
  <tbody>
    <!-- Table Title -->
    <tr>
      <td colspan="2" style="background-color: rgb(126, 128, 126); color: white; font-size: 1.5em; font-weight: bold; padding: 8px; border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 15.0pt;">Critical Incident Communication</span>
      </td>
    </tr>
    <!-- Priority Banner -->
    <tr>
      <td colspan="2" style="background-color: ${mail_script:im_cic_priority_color}; color: ${mail_script:im_cic_priority_textcolor}; font-weight: bold; padding: 4px; border: 1px solid #88888c; border-top: none;">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">Priority ${mail_script:im_cic_priority}</span>
      </td>
    </tr>
    <!-- Incident hyperlink (WHITE row, no shading) -->
    <tr>
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140); padding: 4px;">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">${URI_REF}</span>
      </td>
    </tr>
    <!-- Priority (gray row) -->
    <tr style="background-color: rgb(201, 201, 201);">
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Priority:</span> ${priority}
        </span>
      </td>
    </tr>
    <!-- Start (white row) -->
    <tr>
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Start:</span> ${u_outage_start}
        </span>
      </td>
    </tr>
    <!-- Resolved (gray row) -->
    <tr style="background-color: rgb(201, 201, 201);">
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Resolved:</span> ${u_outage_end}
        </span>
      </td>
    </tr>
    <!-- Duration (white row) -->
    <tr>
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Duration:</span> ${mail_script:im_cic_duration}
        </span>
      </td>
    </tr>
    <!-- Systems Impacted (gray row) -->
    <tr style="background-color: rgb(201, 201, 201);">
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Systems Impacted:</span> ${mail_script:im_cic_getAffectedProducts}
        </span>
      </td>
    </tr>
    <!-- Description (white row) -->
    <tr>
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Description:</span> ${u_cic_description}
        </span>
      </td>
    </tr>
    <!-- Impact to Clients (gray, full width) -->
    <tr style="background-color: rgb(201, 201, 201);">
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Impact to our Clients:</span> ${u_external_impact}
        </span>
      </td>
    </tr>
    <!-- Impact to Employees (white, full width) -->
    <tr>
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Impact to our Employees:</span> ${u_internal_impact}
        </span>
      </td>
    </tr>
    <!-- Cause (gray, full width) -->
    <tr style="background-color: rgb(201, 201, 201);">
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Cause:</span> ${u_probable_cause}
        </span>
      </td>
    </tr>
    <!-- Completed Actions (white, full width) -->
    <tr>
      <td colspan="2" style="border: 1px solid rgb(136, 136, 140);">
        <span style="font-family: Aptos, sans-serif; font-size: 12.0pt;">
          <span style="font-weight: bold;">Completed Actions<br></span> ${u_previous_activities}
        </span>
      </td>
    </tr>
  </tbody>
</table>