Conditional Logic for Incidents

[sseverance]

Hello community members! This may sound like a very simple question but I am new to ServiceNow development. How would I set up conditional logic for Incidents? Specifically, if the short description contains "Incident INC-1 opened" then assign it to a specific group. One of the challenges is the number will consistently increment by one every time a new Incident is created. Any help here is appreciated!

[Sujit Jadhav]

Hello @sseverance ,

1.Create a new Assignment Rule
Table: Incident

Condition:
Short description contains Incident INC-

OR

2.Business Rule
Table: Incident
When: Before
Insert: Checked

Script:
(function executeRule(current, previous) {

if (current.short_description &&
current.short_description.indexOf('Incident INC-') > -1) {

current.assignment_group = 'YOUR_GROUP_SYS_ID';
}

})(current, previous);

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Thank You,

Sujit Jadhav