Control Language Translation for Record Producer Choices

sravanku888
Tera Contributor

Hi Everyone,
@Ankur Bawiskar  @Dr Atul G- LNG  

I'm working with a Record Producer that includes a "Select Currency" variable. This variable has the following choices:

1.India INR
2.United States Dollar (USD) $
3.Euro (EUR) €
4.British Pound Sterling (GBP) £
5.Japanese Yen (JPY) ¥
6.Australian Dollar (AUD) $
In the system already translations available for these choices into Spanish. However, we have a specific Requirement: when a user's preferred language is set to Spanish, these currency choices should not be translated into Spanish, even though translations exist. They should remain in their original English form (e.g., "United States Dollar (USD) $", not "Dólar de los Estados Unidos (USD) $").

Has anyone encountered a similar scenario or have a recommended approach to achieve this?

 

Thanks in advance,

2 ACCEPTED SOLUTIONS

Sandeep Rajput
Tera Patron
Tera Patron

@sravanku888 What is the use case here? If the choices are already translated and user has set a preferred language other than English then the choices are bound to be translated. If you do not want this behaviour and would like to keep the choices in English then I recommend deactivating/deleting the Spanish translations for the choices. This way the choices will no longer be translated.

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@sravanku888 

Doesn't sound like a valid business requirement.

User is spanish but you don't want choices to be translated, then delete the translations for those choices created in spanish

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@sravanku888 What is the use case here? If the choices are already translated and user has set a preferred language other than English then the choices are bound to be translated. If you do not want this behaviour and would like to keep the choices in English then I recommend deactivating/deleting the Spanish translations for the choices. This way the choices will no longer be translated.

Ankur Bawiskar
Tera Patron
Tera Patron

@sravanku888 

Doesn't sound like a valid business requirement.

User is spanish but you don't want choices to be translated, then delete the translations for those choices created in spanish

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader