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05-28-2025 09:28 AM
Hi Everyone,
@Ankur Bawiskar @Dr Atul G- LNG
I'm working with a Record Producer that includes a "Select Currency" variable. This variable has the following choices:
1.India INR
2.United States Dollar (USD) $
3.Euro (EUR) €
4.British Pound Sterling (GBP) £
5.Japanese Yen (JPY) ¥
6.Australian Dollar (AUD) $
In the system already translations available for these choices into Spanish. However, we have a specific Requirement: when a user's preferred language is set to Spanish, these currency choices should not be translated into Spanish, even though translations exist. They should remain in their original English form (e.g., "United States Dollar (USD) $", not "Dólar de los Estados Unidos (USD) $").
Has anyone encountered a similar scenario or have a recommended approach to achieve this?
Thanks in advance,
Solved! Go to Solution.

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05-28-2025 06:15 PM
@sravanku888 What is the use case here? If the choices are already translated and user has set a preferred language other than English then the choices are bound to be translated. If you do not want this behaviour and would like to keep the choices in English then I recommend deactivating/deleting the Spanish translations for the choices. This way the choices will no longer be translated.
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05-28-2025 07:55 PM
Doesn't sound like a valid business requirement.
User is spanish but you don't want choices to be translated, then delete the translations for those choices created in spanish
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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05-28-2025 06:15 PM
@sravanku888 What is the use case here? If the choices are already translated and user has set a preferred language other than English then the choices are bound to be translated. If you do not want this behaviour and would like to keep the choices in English then I recommend deactivating/deleting the Spanish translations for the choices. This way the choices will no longer be translated.
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05-28-2025 07:55 PM
Doesn't sound like a valid business requirement.
User is spanish but you don't want choices to be translated, then delete the translations for those choices created in spanish
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader