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01-12-2025 12:12 AM
Suppose in incident table, there is one record which has 5 attachment and i want to copy a single attachment from that record to any problem record of problem table.
How can we achieve it? through business rules?
Thanks in advance.
Solved! Go to Solution.
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01-12-2025 12:30 AM
there is no OOB way to copy single attachment.
When you use GlideSysAttachment copy it will copy all files to target record
here is the solution for that
Select specific attachments to copy
also check this
Copy unique attachments from case record to incident record
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-12-2025 12:30 AM
there is no OOB way to copy single attachment.
When you use GlideSysAttachment copy it will copy all files to target record
here is the solution for that
Select specific attachments to copy
also check this
Copy unique attachments from case record to incident record
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-12-2025 03:35 AM
I Followed all you community solution sir. Thank you so much for your guidance.