Create a change request from problem

ryo_0707
Tera Contributor

There are probably two ways to create a change request from a problem record:
Please tell me how to use these two separately.

・Create from UI Action

ryo_0707_1-1720071880532.png


・Create from related list of problem records

 

ryo_0707_3-1720071934514.png

 

1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@ryo_0707 In the first approach you can create the change request from the context menu. In the second approach you can either associate an existing change request using the Edit button on the related list or use the new button to add a new change request to a problem.