Create case page in HR workspace

[preethigovi]

Hi Team,

In HR Workspace, the description is visible only if coe and service are selected, i checked UI policy but there is no such. How to find the cause.

Also if i create a case it shows you dont have permission to read the record. "You do not have permission to read the created record "

[Ankur Bawiskar]

@preethigovi 

I believe it's OOTB behavior.

I believe it's a UI builder component so you need to deep dive in it.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Shruti]

Hi

Navigate to HR administration -> Case creation configuration

Check if description is added to Case creation tab -> Bottom task fields.