Forum Posts
How to modify the discovery pattern to make sure BGP routing tables data fetched for particular IP.
I enabled the bgp routing table glide record to true in system properties of service now.I want to fetch the bgp routing table data only for the subnetmask 255.255.255.255 and the ip address starts with 10.x.x.x.can anyone help me how I can add this ...
After doing switch discovery the network adapter shows the same mac address for all the interfaces
After doing switch discovery the network adapter shows the same mac address for all the interfaces, is this right ? why this is discovering the same mac address for all interfaces.
make number filed clickable on report
Hi All, I have created a report on enhancement table and i wanted to make number clickable, so if someone clicks on the number it should rout to the form. Regards
Restrict the display of topics.
I want to control which Topics are displayed per portal.I have a context variable called liveagent_portal that I think I can use, but I don't know how to do it.If anyone has any insight, please let me know.
Converting Chatbot to Virtual Agent
Is it possible to convert an existing implementation of Chatbot to Virtual Agent or is it better to just do a fresh implementation of Virtual Agent?Thanks,AJ
Notification not sending for all the case records.
Hi Team,below the scheduled job I created for notification to send in advanced for given interval time when the certificate is getting expired. Here, for example if i have 4 certificate to be expired in 15days and 30 days then for 1 record alone this...
Export large amounts of data in Excel.
ボタンを押すことで、UI アクションを作成し、Excel でリストを抽出できます。Excelの抽出回数の上限は10,000ですが、それ以上の抽出ができるようにしたいです。プロパティの設定を変更せずにスクリプトで上限を設定できますか?
Employee Center - need to create my active items need to add incident count details and need redire
Hi All, I need to create the active items.Below the widget where it show the incident record , it need to redirect to specific my to do area. e
Resolved! how to update request variable field values in change description servicenow
I have record producer for change table. When I submit the form the request details should update on change request - description field. @shyam10
Resolved! I want auto populate watchlist member to another watchlist field
Hi, I have written script to auto populate assigned to based Business Unit. Now I want to auto populate business unit watchlist members to incident table watchlist based on Business Unit. I written script include and client include. script includevar...
Knowledge Article View Report- but exclude the views from the author
Hello - ServiceNow Community! I received a request from a user at my org to generate a knowledge article view count report, but I need a way to exclude the view count of the article's author. The view counts of articles are inflated because the know...
Resolved! Hide menu item on menu icon list (on service portal) if user is in a particular group
Hi all On the icon menu list on our service portal, we are able to specify conditions for each menu item, to dictate who we show the item to, by using isMemberOf(group name) to only show the item to those in that group.But how can we hide an item bas...
Scheduled script executed in ATF will it be roll back
Hi, I wanted to know; scheduled script executed in ATF After completing all ATF steps, will it be rolled back?
Virtual Agent in MS Teams: Button response not working
Hello, I need some help with troubleshooting an issue when users respond to our VA when they are asked to choose yes/no. When users tap the yes/no button on the VA question, it doesn't work and VA does not respond. Users need to type "yes" or "no" fo...
