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Resolved! UI Action button issue

I am overriding canReopen() function on IncidentUtils. When I write the following code, UI Action button is visible in the Employee portal.   canReopenIncident: function(current) { return current.incident_state == IncidentState.RESOLVED && gs.ge...

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Resolved! Click here to view Change Request: CHG1234567

Hello Community, Need help. We recently upgraded our instance to Next UI experience. Issue is when the users are trying to open the change record or the incident record using the link provided in the email it is taking almost 5 mins to open the recor...

Resolved! catalog client script for setting variable value

Hi ,I havea question here, there is a variable checkbox on catalog item, if box is checked, 'enter wbs code' variable field will be filled with word 'Pending'.  below code works only in native ui when we use 'try it' but not from sp portal . please h...

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Bindhu1 by Tera Contributor
  • 396 Views
  • 3 replies
  • 3 helpfuls

Resolved! Selecting Multiple CIs on Change

Hello Experts, I have been asked a question about selecting multiple CIs on a change. I see a solution for adding multiple CIs but it still only allows for adding one CI at a time. In our case we are implementing a change using Microsoft end point ma...

MRVS-MULTI ROW VARIABLE SET

Hello developers,how to get row count of mrvs or the ask is i need to show another field on catalog form if there is atleast one row added to MRVS. Any solution is appreciated.Thanks!

Resolved! Dashboard reports not visible to specific user

Hello All,I have an unique issue. A dashboard contains a number of reports. It has been shared to 2 users and can view is visible under their names. One of the user is able to see all the reports and the other person is not. Now the individual report...

Souvick A by Tera Contributor
  • 1857 Views
  • 3 replies
  • 1 helpfuls