add field values in set field is not working for me while doing in workflow editor
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08-12-2025 04:10 AM
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08-12-2025 04:15 AM
Hi @souravpradh
I'm not sure I understand what's the problem.. you have the set value in your workflow and if you run the workflow - what happens versus what would you like to happen?
Please share more details..
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08-13-2025 03:35 AM
Actually the above snaps from 2 different instance. In one instance I am able to set values but on the other it's not. I have tried dictionary entry but no luck.
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08-12-2025 04:19 AM
Are other activities, like Catalog Task, working on this workflow? Has the workflow been copied from another or started from new? Are the properties set to run on a table?
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08-13-2025 03:54 AM
did you try to clear cache using cache.do and then logout and login again?
Did you try adding the workflow activity again?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader