Create standard change every month

Nisha Mishra23
Tera Contributor

I want to schedule standard change on monthly bases so standard change be created every month. I have tried scheduling job but it create normal change I tried creating flow designer and set type as standard but it also creating normal change.

NishaMishra23_0-1739813517347.png

 

1 ACCEPTED SOLUTION

Najmuddin Mohd
Mega Sage

Hello @Nisha Mishra23 ,

Apart from setting the Type as Standard, can you also add Model as Standard.

If the above does not work, first create a record with Normal Type, then update it with the Template.


Reference: https://www.servicenow.com/community/itsm-forum/flow-designer-create-standard-change-request/td-p/71...


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

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3 REPLIES 3

Najmuddin Mohd
Mega Sage

Hello @Nisha Mishra23 ,

Apart from setting the Type as Standard, can you also add Model as Standard.

If the above does not work, first create a record with Normal Type, then update it with the Template.


Reference: https://www.servicenow.com/community/itsm-forum/flow-designer-create-standard-change-request/td-p/71...


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

Swapna Abburi
Mega Sage
Mega Sage

Hi @Nisha Mishra23 

Please use "Create Standard Change Request" action in the flow to create a Standard CR.

 

SwapnaAbburi_0-1739816454511.png

 

OlaN
Giga Sage
Giga Sage

Hi,

There is a built in action you must use, called "Create Standard Change Request"

You will find it under the ITSM spoke, creating change records using the "Create record" action defaults the record to a normal change, regardless of what type you've selected.