Flow Designer: Create standard change request

Damhoej
Giga Guru

I am trying to create a Standard Change for expanding a disk on a virtual server.

I want to have an item in standard change catalog with a flow from flow designer.

I create the item with the necessary variables, but when I get to flow designer and select the action "Create Standard Change request" (after i have retrieved the variables from the item), I can only fill in Short description and description.

How do I get flow designer to choose the correct standard change template?

I know how to select the flow for a requested item in the catalog, but how do I choose the correct standard change?

14 REPLIES 14

I have the same question.. Did you get solution for this? How to link the Request and the corresponding change created? And vice-versa?

I have tried 3rd step. My change template have impact and configuration item. 

when subflow runs , change does not create with CI and impact 

 

can any one help why its failing to pick cI info.

Jens Damhoej
Tera Contributor

And the latest bug in servicenow is that if you create a standard change through flowdesigner i creates a change of type normal (the manual says that it should be type standard).
ServiceNow say it is working as designed and you should not use flowdesigner to create standard changes 

If you need to create a Standard Change from Flow designer use the action "Create Record".  It will go to Normal if you only set the type to "Standard" but if you set "Type" AND "Model" then it will be a standard change and you can set the Standard Change Template version field to your Standard Change Template and bam! 

 

Hope this helps all who are trying this!

The bug is fixed in Washington release.

ServiceNow acknowledged that it was a bug and fixed it.