Flow Designer: Create standard change request
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‎12-03-2020 06:46 AM
I am trying to create a Standard Change for expanding a disk on a virtual server.
I want to have an item in standard change catalog with a flow from flow designer.
I create the item with the necessary variables, but when I get to flow designer and select the action "Create Standard Change request" (after i have retrieved the variables from the item), I can only fill in Short description and description.
How do I get flow designer to choose the correct standard change template?
I know how to select the flow for a requested item in the catalog, but how do I choose the correct standard change?
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‎02-02-2024 08:22 AM
I have the same question.. Did you get solution for this? How to link the Request and the corresponding change created? And vice-versa?
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‎11-05-2024 01:36 AM
I have tried 3rd step. My change template have impact and configuration item.
when subflow runs , change does not create with CI and impact
can any one help why its failing to pick cI info.
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‎08-10-2023 11:57 PM
And the latest bug in servicenow is that if you create a standard change through flowdesigner i creates a change of type normal (the manual says that it should be type standard).
ServiceNow say it is working as designed and you should not use flowdesigner to create standard changes
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‎06-17-2024 12:38 PM
If you need to create a Standard Change from Flow designer use the action "Create Record". It will go to Normal if you only set the type to "Standard" but if you set "Type" AND "Model" then it will be a standard change and you can set the Standard Change Template version field to your Standard Change Template and bam!
Hope this helps all who are trying this!
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‎06-18-2024 02:18 AM
The bug is fixed in Washington release.
ServiceNow acknowledged that it was a bug and fixed it.