Creating catalog tasks dynamically for different catalog items using a single flow

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-23-2023 07:36 AM
I have 3 different catalog items. I am using a single flow and I want to call each Catalog item dynamically through a single flow.
I need to dynamically create catalog tasks based on the catalog item from a single flow.
How do I achieve this functionality?
- Labels:
-
Asset Management
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-23-2023 07:51 AM
Hi @Community Alums ,
Here u can make use of Order Guide Functionality. Where u can add multiple catalog items under 1 based upon users input whichever items are filled their respective flow will trigger & manage the process accordingly.
Thanks,
Danish

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-24-2023 04:41 AM
I need to use catalog item

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-23-2023 07:54 AM
Hi @Community Alums ,
Have you tried "Catalog Item Submit Request" action is flow if this wouldn't work for your scenario, i would use cart api to create Request\RITM\SC task dynamically.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025