Deeplinks showing instance header

Zarik
Tera Contributor

‎01-26-2024 08:18 AM

I'm creating some deeplinks via SSO which work but with the side effect that its shows the instance header which I do not want to be present as this link is for the CSM portal. When using the link below:

https://servicenow instance/nav_to?uri=csm%3Fid%3Dsc_cat_item%26sys_id%XXXXX%26sysparm_category%XXXXX&glide_sso_id=XXXXXX

 

I'm redirected to:
https://servicenow instance/now/nav/ui/classic/params/target/csm%3Fid%3Dsc_cat_item%26sys_id%XXXXX%26sysparm_category%XXXXXX

Is there a way not be redirected to the classic ui and have the instance header appear?

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2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

‎01-26-2024 10:55 AM

Hi @Zarik 

 

this redirection is triggered by a personal preference and not by an instance-wide configuration:

 

MaikSkoddow_0-1706295200821.png

 

Maik

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Zarik
Tera Contributor
In response to Maik Skoddow

‎01-29-2024 05:56 AM

Hi Maik thanks for this, those options are currently off this will need a frame buster to try and resolve this issue after further investigation.

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