Delete records of the deleted update set in Stage instance

[1_Soumya_D]

I have deleted an update set in Stage instance because the changes showing there were incorrect but of the update set the changes are still reflecting and I don't know how to fix it. Could someone please help me on it.

[Kieran Anson]

Just to confirm, this was a committed update set that you deleted the record for? If so, that would cascade delete the records but not the configuration. For this you should use the rollback UI action. Now, it's probably best to clone rather than fix forward

[Danish Bhairag2]

Hi @1_Soumya_D ,

Deleting a update is not a best practice neither recommended by servicenow. If u dont want any specific updates to go to your higher instances then its better to move those updates in the Default application scope of ur application(move to default global if ur application is global or move to custom scope default application if u r working on custom scope app).

Thanks,

Danish

[anubhavkapoor76]

@1_Soumya_D Try the below options:

a) Navigate to "Deleted Records" and undo the delete 

b) If above dosent work then you can do an update set/xml import if the same customer updates exists on a different instance (probably in sub-production instance).

Never ever delete an update set, always back out the update set if you do not need it.

[Nikhil Bajaj9]

Hi Soumya,

Deleting any update set will not remove the configurations/ changes so you should roll back rather than delete. Now removing configurations/changes may not be easy to better clone from other instance.

Regards,

Nikhil Bajaj