Difference between ServiceNow Enterprise License and ServiceNow ITSM professional License

Hrithikah
Tera Contributor

Hi Team,

We have a requirement to Integrate LogMeIn with ServiceNow using Rescue by LogMeIn Plugin.
ServiceNow Store - Rescue by LogMeIn
As checked on App Store System Requirements states we will need ServiceNow Enterprise License.
We have ITSM Professional License and currently we are on Xanadu, can any one help me to understand the Difference between ServiceNow Enterprise License and ServiceNow ITSM professional License also will it suffice the Integration requirement.

1 REPLY 1

Vishal Jaswal
Giga Sage

Hello @Hrithikah 

Every ServiceNow story app have Dependencies and Licensing - View Licensing requirements based upon which you will get to know which ServiceNow license is required. If you still have doubts or concerns then always end up talking to ServiceNow Technical Account Manager from ServiceNow to your employer or or chat to ServiceNow in the store or a HI Case.
https://store.servicenow.com/sn_appstore_store.do#!/store/application/fad9774c4f4a4200b654ff6f9310c7... 

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Hope that helps!