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Resolved! Not able to get exact rowcount.

accountAdd: function() {        var arr = [];        var accounts = this.getParameter('sysparm_values');gs.info('Accounts:'+accounts);// Here I am getting the proper number of sys_ids. If we select 2 accounts we get 2 and so on.        for (var i = 0...

Community Alums by Community Alums  
  • 387 Views
  • 8 replies
  • 0 helpfuls

Resolved! How to make variable editor read-only in ticket status widget

Hello,I need to make my variable read only in the ticket status widget.  I tried the following client script on Both UI it works on the incident form but not in the widget. I have tried updating widget server script to data.embedVariables = $sp.getWi...

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Julia37 by Tera Contributor
  • 422 Views
  • 2 replies
  • 0 helpfuls

business rule ITSM

There is a requirement that in incident form whenever we are changing the assignment group if any member is available in that group, set work notes that Group member available and if no group member found then set work notes "No group member availabl...

Haritha PH by Tera Contributor
  • 271 Views
  • 2 replies
  • 0 helpfuls

Resolved! Restrict Variable Value to a Specific Format

Is it possible to restrict a variable's value to look like this: RQ-12345678.  The user must always enter 'RQ-' and then 8 various numbers?  If so, what does the script look like? Thank you!

MMT3 by Tera Contributor
  • 314 Views
  • 2 replies
  • 1 helpfuls

Transform Map

When we create a transform map on incident table , there is an out of box notification that gets generated. Is it possible that this notifcation is not shown to assignment group members.

Gaurav69 by Tera Contributor
  • 158 Views
  • 1 replies
  • 0 helpfuls

Dashboard filter not works for the group members.

I have created a dashboard in HR Core application. And shared a reports with 2 groups with set of users but for one group dashboard filter is not works on reports data shows 0 records or count and for other group filter works properly fine. How can i...

Mayur_0-1715338338468.png
Mayur by Tera Contributor
  • 198 Views
  • 1 replies
  • 0 helpfuls

Not all data labels show on a bar graph

I have a question about data labels not showing on bar graphs. One one, all the stacks have a data label, yet on another graph, some don't. Both are configured exactly the same way. Is there a way to force it to show all the data labels? I have an ex...