Disable User input in VA

[pandeyved]

Hi All,
I have requirement to disable the user input when we are showing the promoted topics to select.

So here I want to show "Please select Option" But not the user promt.

Kindly guide
Thanks

[Abbas_5]

Hello @pandeyved,

For similar kind of issue, Please refer to the below link:
https://www.servicenow.com/community/itsm-forum/how-to-disable-the-user-input-search-for-when-virtua...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[PriyanshuVerma1]

That only works if you don't want to use NLU