Disable User input in VA
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‎03-07-2024 01:50 AM
Hi All,
I have requirement to disable the user input when we are showing the promoted topics to select.
So here I want to show "Please select Option" But not the user promt.
Kindly guide
Thanks
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‎03-09-2024 01:37 AM
Hello @pandeyved,
For similar kind of issue, Please refer to the below link:
https://www.servicenow.com/community/itsm-forum/how-to-disable-the-user-input-search-for-when-virtua...
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik
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‎07-04-2024 05:44 AM
That only works if you don't want to use NLU