do not allow users to modify notifications under user preferences

Maria Thompson
Tera Expert

Vancouver

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We do not want our customers to be able to disable delivery channels. how can this be accomplished?

 

 

4 REPLIES 4

Kumar Premankit
Tera Expert

A simple way of doing it is (and please note that this is a custom approach) to disable ACL on table that allows them to edit notifications. You can look at all acl on table "cmn_notif_device" and disable the acl that allows users to edit their record. 

Disable ACL Preference.JPG

thanks for your reply. We already have that ACL modified and includes admin in the 'requires role' section and the script is commented out but for some reason users can still disable notifications under user preferences.

Use Access Analyzer to identify access of individuals on this table. It appears some one has rights to edit these info through some other acl. 

Disabling notifications under user preferences .... you mean stopping the sending of them so they no longer receive the email or page or whatever method it is? If so, I don't think you can without customization. Preventing the user from opting out is a bad user experience overall.