Do not find Change Module in Australia
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3 weeks ago
Recently got my PDI for Australia Release and I do not find Change Module-Cannot find Change Pluggin too and when I tried to request a new PDI for Zurich get a message please try again -any advise
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3 weeks ago
Hi @ikannam ,
1 . Just Repair change management plugin (com.snc.change_management) in your PDI instance
2. if still issue is not resolved you can manually create Application Module.
If this does not work then try releasing the instance and request for new PDI instance for Zurich and then upgrade again to Australia release.
If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.
Best Regards,
Saurabh V.
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3 weeks ago
many users have reported this issue i.e. they are not finding Incident, Change module in new PDI
PDIs don't come with any support
So try to clear instance cache using cache.do and then logout and login
If that doesn't help then get new instance.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader