Do we have Failed change reason codes in ServiceNow?
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06-23-2025 04:54 AM
Just like we have close codes, do we also have failed change reason codes in ServiceNow?
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Change Management
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07-13-2025 06:24 AM
@Muzammil Sayed OOB field as below related to this topic:
state field (e.g., Closed, Canceled, Failed)
close_code (generic reason, limited usage)
close_notes – free text
See if you can make use of any OOB field to match your needs.
If not, then please go ahead create custom attribute with required data type and define value.
✔️ If this solves your issue, please mark it as Correct.
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Shubham Jain